FAQ
Everything you need to know before you book.
How do I place an order?
Browse the catalog, choose your event date, and add items or a package to your cart. Availability is checked by date to prevent double-booking. Paying in full secures your reservation online, or place a phone/text order at (469) 343-4018.
How much does it cost to rent tables and chairs?
6ft banquet tables are $9/day, white resin folding chairs $3/day, kids’ resin chairs $3.50/day, and table linens $5/day. Pre-built packages start at $59. Every price is published on this site — no quote form and no waiting on a callback.
Is there a minimum order?
No. There is no minimum order. One table and eight chairs is a real order and we will deliver it. Many rental companies in this area set a $150–$175 floor; we do not.
How far in advance should I book?
A few days ahead is recommended; earlier for weekends and holidays. At least 24 hours' notice is needed for delivery planning. Last-minute requests are welcome by contact.
What is your rental period?
Rates are one-day. Weekend events typically run a Saturday delivery and a Sunday collection, which is a single day. Delivery on the first date you pick, collection on the last, with a time window confirmed for each. Extensions up to 3 days on request.
Do you deliver and set up?
Yes. Flat $50 delivery across our service area within 25 miles. Addresses more than 25 miles from us add $25 for the extra road time. Most addresses in our ten towns are within 25 miles. Parts of west and south Plano and south Frisco are farther and pay $75. Checkout shows your exact fee before you pay. Setup/teardown is an optional add-on priced by the size of your order: $35 on orders up to $75, $50 up to $150, and $75 above that. Self-arranging is also fine.
What forms of payment do you accept?
All major credit/debit cards via secure online checkout. Your rental is paid in full when you book, so there is nothing to pay on the day. Your card stays on file for incidental charges only — items returned damaged, or not returned at all.
Cancellation policy?
Cancel more than 7 days before your event date and you are refunded in full. Cancel inside 7 days and we keep 25% of the order, since the inventory was held for you; the rest is refunded.
Damaged or lost items?
Normal wear is expected and fine. Beyond-normal damage or unreturned items are charged at replacement cost. Prompt notice is appreciated.
Do you have kids-size tables and chairs?
Yes. We rent kids’ 24x48 folding tables and kids’ resin folding chairs, plus 4ft kids’ table linens in black or white. They are a common add-on for birthday parties where adults and children need separate seating.
Do you rent tablecloths and linens?
Yes. Table linens are $5/day in black or white, sized for both 6ft adult tables and 4ft kids’ tables. They arrive laundered and pressed.
Do you rent to my area?
Celina, Prosper, McKinney, Frisco, Plano, Allen, Anna, Melissa, Weston, and Van Alstyne. Flat $50 delivery across the entire service area — Most addresses in those towns are within 25 miles; the few that are farther pay the $25 extended-area charge, shown at checkout. Further out? Ask — we can often still make it work.
What happens if something is damaged or goes missing?
We count everything back in when we collect it. If something is missing or damaged beyond normal wear, we will tell you first, and then the card you used for the booking is charged for the replacement value. You get an itemised receipt with an updated invoice, so you can see exactly what it covers. If we do not have a card on file, we send the same itemised note with a link to pay instead. Each item is charged at its replacement value — what it costs us to put the same item back into stock — and never more than that. Normal wear from a party is expected and is never charged for.
How much is a replacement item?
Every item has a published replacement value, listed in our Rental Terms. It is the cost of replacing that item, not a penalty, and it is the same figure whoever the customer is.
Is there sales tax on a replacement charge?
No. Tax applies to the rental itself. A replacement charge is for goods you have kept, so it is billed at the replacement value with nothing added.